The owner of this store owns more than 5 stores. the service is awful, the product lousy as well as delivery.. the employees make up excuses and lie to other franchaise owners about the status of
deliveries. My daughter was to receive one for her birthday in the morning , it arrived at 5 to 5 in afternoon. It was so bad she walked the 5 min from her office to the store where she was
promised another one the next day if she picked it up.The item
was even worse the next day so she refused it again. The store employee told her the delivery charges were refunded the day before and her whole purchase would also be refunded to her Mother's credit card. Well guess what the Visa statement came in and the whole amount was charged. Now we have to start all over to get our refund. The store in London ont. was wonderful but has to rely on fellow franchiase owners to send the product. What an embarrassment this store and its owner is to Edible Arrangements Inc.